May 2021
Dr. Ingrid Liu was our family’s amazing physician for several years. My wife and I were comforted to have our family physician for many years to come. Then suddenly, she announced she was leaving the practice and would no longer be in our network.
We were so sad to lose touch with a provider who was so dependable, sensible, attentive, and friendly. She had brought us so much comfort during many scares, which happen with three growing boys.
Some months later we bumped into one another. "We miss you so much,” I stated. With a warm smiling reply, "I know, I miss you all, too! How is the family?" We exchanged updates.
She explained that she left to start her own membership-based practice after feeling confined by the statistics and money driven practices of insurance companies. Those interactions were monopolizing her time with constant communication and mandated procedures that were often not the most sensible. I shared my appreciation for her stance, explaining my being denied health insurance by one of the big companies because I was seeing a therapist. She nodded unsurprised. Which is why she needed to start something new. If she hadn't, she was on a path to leave medicine altogether. The norm was too often not allowing her to advocate and help her patients in the best way possible — antithetical to why she became a family practitioner.
Dr. Liu now has a practice allowing her to provide the compassionate care she always envisioned. She has a partner and a small staff to provide very personalized care at a reasonable monthly rate. Relationships with labs and centers keep common tests significantly lower than what they are with the insurance companies in the middle. They also offer many prescription medications at wholesale prices, likewise, a fraction of the cost of the pharmacy.
This Modern Rosie image portrays Dr. Liu proud and comfortable, providing a highly valuable service to the community. Instead of being directed by statistic focused pencil pushers, she now leads with the skills, knowledge and medicine that drive her passion to care for others. After all, that's why she got into medicine in the first place.